Business Class

Some professional skills are all about navigating the tricky terrain of human interactions. These skills can be difficult to teach and difficult to master, and the consequences of failure in these areas can be bad for individual development, teamwork, and even the overall health of your organization.

Business Class is a constantly expanding library of soft-skills tutorials that contains relevant lessons for new and seasoned professionals. Using WILL Interactive's Choose Your Own Journey® learning methodology, users enter into a variety of work environments and make choices as different characters to practice effective interpersonal interactions.

Keeping It Fresh

This isn’t cookie cutter training. No two courses in the Business Class collection are exactly alike, and WILL’s designers employ a variety of instructional strategies to promote engagement, retention, and a positive impact on attitudes and behaviors:

branching storyline interactive video
interactive quizzes/checks on knowledge
filmed tutorials
downloadable learning summaries

Topics for Today

The Business Class collection currently offers seven engaging 20-minute courses:

Tact in The Workplace
Professional Listening
Acting with Integrity
Work-Life Balance
Managers and Feedback
Managing Stressful Workplaces
Building Resilient Teams

Coming Soon

In the near future, look for these new courses:

Managing Remote Teams
Full Spectrum Management
Managing Diverse Teams
Manager, Mentor, Coach

Methodologies

Scenario Modeling
Branching Storylines
Decision Points
Interactive Exercises
Assessments

Topics

Being spoken over in meetings
Understanding and addressing microaggressions
How to be an ally
Confronting nepotism and bias in promotions
Appreciating differences, including disabilities
How privilege manifests itself in the office
Being an empathetic leader
Having difficult conversations around sexuality, race, and gender identity
Legal protections for abuse and discrimination